Privacy Policy

DK Creatives (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to social media management.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our website or services:

• Name

• Email address

• Phone number

• Business information (e.g., company name, social media handles)

• Billing information (e.g., payment method, billing address)

1.2 Non-Personal Information

We may also collect non-personal information, including:

• Browser type

• IP address

• Pages visited on our website

• Time and date of access

• Referring website URLs

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies may collect information about your browsing behavior, such as pages visited, session duration, and user preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our social media management services

• To communicate with you regarding your account or inquiries

• To process payments and manage transactions

• To personalize your experience on our website

• To send promotional materials or updates with your consent

• To monitor and analyze website usage and trends

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in providing our services (e.g., payment processors, hosting providers).

• Legal Requirements: If required by law or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

4. Your Rights and Choices

4.1 Access and Correction

You have the right to access, update, or correct your personal information. Please contact us if you wish to do so.

4.2 Opt-Out

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails. Note that we may still send you non-promotional communications related to your account or transactions.

4.3 Cookie Preferences

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some features of our website may not function properly without cookies.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: admin@dkcreatives.in